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Last updated 2 November 2026. Effective from 8 November 2026. Where founding members were given early access before that date, these Conditions also apply to that early access.
In this document:
"Conditions" or "Rewards Terms" means the terms, conditions and other provisions set out in this document.
"Edge", "we", "us" or "our" means Edge Hybrid Ltd, registered in England No. 15469624, with registered office at The Gatehouse, Office 106, 1 Armoury Way, London, England, SW18 1TH.
"Edge Rewards" or the "Programme" means the rewards programme operated by Edge through the Edge app, under which Members earn Points for eligible activity and redeem them for Rewards.
"Member", "you" or "your" means a registered user of the Edge app who takes part in the Programme.
"Edge Pro" means the paid Edge subscription.
"Points" means the programme currency credited to your account for eligible activity.
"Reward" means an item, discount or benefit that can be obtained by redeeming Points in the in-app rewards marketplace.
"Partner" means a third party that supplies a Reward.
"Reward Page" means the page for each Reward in the in-app rewards marketplace, which shows its Points price and its Reward Conditions.
"Reward Conditions" means the conditions that apply to a particular Reward, as shown on its Reward Page.
"Voucher" means the single-use proof of a redeemed Reward issued to you in the app, which is either a Pass or a Code.
"Pass" means a live, single-use pass shown on your phone to a Partner's staff at the Partner's premises, which is valid for 5 minutes once opened.
"Code" means a single-use code used with a Partner, for example online or in the Partner's app, which is valid for the period shown on its Reward Page.
"Delivered Reward" means a Reward that a Partner sends to you, such as a gift box, which is claimed in the app without a Voucher.
"Day" means a calendar day running from midnight to midnight UK time, and "Month" means a calendar month in UK time.
1.1These Rewards Terms supplement, and are in addition to, the Edge Hybrid App Terms & Conditions and the Edge Privacy Policy. Words and phrases defined in those documents have the same meaning here. Where there is a conflict, these Rewards Terms prevail in relation to the Programme.
1.2By taking part in the Programme you accept these Conditions. If you do not accept them, do not take part.
1.3Founding member early access and referral or leaderboard prizes are covered by separate terms (the Waitlist Leaderboard Terms and the Referral Terms).
2.1To take part you must be a registered Edge Member and at least 18 years old.
2.2The Programme is open to both free Members and Edge Pro Members. It is free to join and free to take part.
2.3Edge Rewards is available through the Edge app. At launch, most Rewards can be redeemed in London, and Delivered Rewards can only be sent to addresses in the United Kingdom. Where each Reward can be used is shown on its Reward Page.
2.4Only one account per person may take part. Points and Rewards are personal to you and may not be pooled, shared, sold or transferred.
3.1You earn Points for eligible activity as follows:
3.2You can earn a maximum of 50 Points per Day as a free Member, and a maximum of 75 Points per Day as an Edge Pro Member, however that total is made up. Unused daily earning capacity does not carry over to another Day.
3.3Eligible activity means workouts logged in the Edge app (including manually entered workouts) and activity imported from services you connect to Edge, such as Strava, Apple Health, Garmin and Coros. Points are credited for the Day on which the activity syncs to the Edge app, rather than the Day on which it took place. Activity that syncs after the end of a Month counts towards the new Month. We may require activity to be tracked, imported or otherwise verified before Points are awarded.
3.4Edge Pro benefits. Edge Pro Members have the higher daily cap set out in 3.2 and may be offered Rewards that are only available to Edge Pro Members. If your Edge Pro subscription ends, the free Member daily cap applies from the next Day. Points already in your balance stay there until the end of the Month in the usual way.
3.5We may change the earning rates, the daily caps, what counts as eligible activity and the Edge Pro benefits in line with section 8.
3.6Points are never a reason to train through pain, injury or illness. The health and safety provisions of the Edge Hybrid App Terms & Conditions apply to all activity, including activity that earns Points.
4.1Points have no cash value. They are not money, not property, and cannot be sold, transferred or exchanged for cash.
4.2Your Points balance resets to zero at the end of the last Day of each Month. Any Points you have not spent by then are lost.
4.3We may correct, adjust, withhold or remove Points that are credited in error, or that are earned through ineligible, manipulated or fraudulent activity.
5.1You redeem Points for Rewards in the in-app rewards marketplace. Rewards may be provided free (fully covered by Points) or as a discount, depending on the Reward. Each Reward Page shows the Points price and the Reward Conditions, which form part of these Conditions. Reward Conditions may include, for example, which products a discount applies to, items it does not apply to (such as items that are already discounted), that it cannot be combined with other offers, where and when it can be used, and how many times each Member can redeem it in a Month.
5.2Rewards are supplied by Partners and are subject to availability and stock. Some Rewards are available in limited numbers each Month, or on a first come, first served basis, and may run out. Having enough Points does not reserve a Reward. We may add, change, re-price, limit or withdraw any Reward at any time, and may set limits on how many Rewards you can redeem in a given period.
5.3Passes. Open a Pass only when you are at the Partner's counter and ready to order or pay. Once opened, a Pass is valid for 5 minutes. Show it to staff, who will confirm it on screen. Screenshots are not valid. If a Pass expires before it is used, the Points are returned to your balance.
5.4Codes. A Code must be used before the expiry date shown on its Reward Page, in the way the Partner describes, for example at checkout in the Partner's app. The Partner's own terms apply when you use it. Codes cannot be reissued or replaced if lost, unused or expired.
5.5Delivered Rewards. To claim a Delivered Reward you must enter a delivery name and a UK delivery address in the app. We share these details with the Partner so that it can send the Reward to you, as described in the Edge Privacy Policy. The Partner is responsible for delivery. Please check your details before you confirm, as we cannot replace a Delivered Reward sent to the address you gave.
5.6Redemption is final. Except as set out in 5.3, Points spent on a Reward are not refundable, and Rewards cannot be exchanged for Points or cash.
6.1Rewards are supplied by third-party Partners. The Partner is responsible for the Reward, including its quality, safety and any warranties, and the Partner's own terms and conditions may apply to your use or receipt of the Reward.
6.2Except as required by law, Edge is not responsible for the quality, safety, fulfilment or availability of any Partner product or service.
6.3Nothing in the Programme creates a partnership, agency or joint venture between Edge and any Partner beyond the supply of the Reward.
6.4Age-restricted Rewards. Some Rewards, such as those containing alcohol, are only available to Members aged 18 or over and are marked as age-restricted on their Reward Page. The Partner, or its delivery provider, may ask for proof of age when you collect or receive the Reward, and may refuse to provide it if you cannot show that you are 18 or over. Please enjoy alcohol responsibly. For the facts, visit drinkaware.co.uk.
7.1You must earn Points only through your own genuine activity. You must not manipulate activity tracking, use bots or automated methods, create or use multiple or fake accounts, share, sell or screenshot a Pass or Code for someone else to use, or otherwise attempt to game the Programme.
7.2Where we reasonably believe there has been misuse, fraud, or a breach of these Conditions, we may investigate, withhold or void Points, cancel Vouchers, suspend or remove your access to the Programme, and where appropriate close your account, in line with the Edge Hybrid App Terms & Conditions.
8.1We may change these Conditions or the Programme. Where a change makes it harder to earn Points or reduces what your Points can be used for overall (for example lower earning rates or a lower daily cap), we will tell you in the app or by email at least 14 days before it takes effect, unless the change is needed for legal, security or fraud prevention reasons. Other changes take effect when we publish them. If you keep taking part after a change takes effect, the updated Conditions apply.
8.2Individual Rewards may be added, changed or withdrawn at any time, including where a Partner stops taking part or stock runs out. Where possible, a Voucher already issued remains valid until it expires.
8.3We may suspend the Programme, in whole or in part, where this is reasonably necessary, for example to fix a technical problem or to investigate fraud.
8.4If we decide to end the Programme, we will give you at least 30 days' notice and keep it running until the end of the Month in which that notice ends, so that you can spend your Points.
8.5If your account is closed or your participation ends, any unused Points and any unredeemed entitlements are forfeited, except where the law requires otherwise.
9.1Our total liability to you arising out of or in connection with the Programme is limited to the greater of £100 and the amount you have paid to us in the 6 months before the claim arose.
9.2Nothing in these Conditions excludes or limits any liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer.
10.1All contractual relationships between Edge and Members in connection with the Programme, and any dispute or matter arising from such relationships or relating to their subject matter, will be governed by and construed in accordance with the laws of England and Wales. You submit irrevocably to the exclusive jurisdiction of the courts of England and Wales in respect of any such dispute or matter.
10.2If any provision of these Conditions is found to be unenforceable, the remaining provisions continue in full force.
10.3We process personal data in connection with the Programme as described in the Edge Privacy Policy at findyouredge.app/documentation/privacy-policy.
10.4You can contact us about the Programme at support@findyouredge.app.
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